VIP Learn Terms of Service
Last Updated: July 17, 2023
These Terms of Service (“Terms”) govern your access to and use of the WordPress VIP Learning Portal (“Services”). Please read these Terms carefully before accessing or using the Services. By accessing or using the Services, you agree to be bound by the Terms and all other operating rules, policies, and procedures that we may publish via the Services from time to time (collectively, the “Agreement”). You also agree that we may modify the Services from time to time and the Agreement will apply to any such modifications too. If you do not agree to these Terms, you may not use the Services.
1. Who’s Who
“You” means the individual using the Services.
“We,” “us,” and “WordPress VIP” all mean WPVIP Inc.
2. Your Account
Using the Services requires an account. You agree to provide us with complete and accurate information when setting up your account and keep the information current so that we can communicate with you about your account. We may need to send you emails about notable updates regarding the Services.
We consider the creation of a WordPress VIP Learning Portal account to be an inquiry about our products and services which means that we may contact you to share more details about what we have to offer (i.e., marketing). Don’t worry — if you aren’t interested, you can opt out of the marketing communications, whether it’s an email, phone call, or text message.
You’re solely responsible and liable for all activity under your account. You’re also fully responsible for keeping your password secure. We’re not liable for anything you do including any damages of any kind incurred as a result of your acts or omissions with respect to the Services.
Don’t share or misuse your access credentials. And notify us immediately of any unauthorized uses of your account or of any other breach of security. If we believe your account has been compromised, we may suspend or disable it.
3. Privacy
If you’d like to learn about how we handle the data you provide us, please see our Privacy Policy. By using the Service, you consent to our collection and use of personal data as outlined in our Privacy Policy.
4. Minimum Age Requirements
You must be at least 18 years of age to use the Services.
5. Feedback
We love hearing from you and are always looking to improve the Services. When you share comments, ideas, or feedback with us, you agree that we’re free to use them without any restriction or compensation to you.
6. Intellectual Property
The Agreement doesn’t transfer any intellectual property rights to you, and all right, title, and interest in and to the Services remains solely with us. All trademarks, service marks, graphics, and logos used in connection with the Services are trademarks or registered trademarks of WordPress VIP or Automattic Inc. Using the Services doesn’t grant you any right or license to reproduce or otherwise use any such trademarks.
7. Termination
We may terminate your access to the Services at any time, with or without cause or notice, effective immediately.
8. Disclaimers
The Services are provided “as is” and we disclaim all warranties of any kind, express or implied, to the maximum extent allowed by applicable law, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranty that the Services will be error free or that access thereto will be continuous or uninterrupted. Your use of the Services is at your sole risk.
9. Jurisdiction and Applicable Law.
Except to the extent any applicable law provides otherwise, the Agreement and any access to or use of the Services will be governed by the laws of the state of California, U.S.A., excluding its conflict of law provisions and the application of the United Nations Convention of Contracts for the International Sale of Goods, and the proper venue for any disputes arising out of or relating to the Agreement and any access to or use of our Services will be the state and federal courts located in San Francisco County, California, U.S.A. Nothing in this Agreement affects your rights as a consumer to rely on mandatory provisions in your country of residence.
10. Limitation of Liability
In no event will we be liable with respect to the Services or any other subject matter of the Agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) interruption of use or loss or corruption of data; or (iv) any amounts that exceed $50. We shall have no liability for any failure or delay due to matters beyond our reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.
11. Miscellaneous
The Agreement constitutes the entire agreement between WPVIP Inc. and you concerning the Services. If any part of the Agreement is unlawful, void, or unenforceable, that part is severable from the Agreement, and does not affect the validity or enforceability of the rest of the Agreement. A waiver by either party of any term or condition of the Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. We may assign our rights under the Agreement without condition. You may only assign your rights under the Agreement with our prior written consent.
VIP Beta Test Taker Terms of Service
Last Updated: February 13th 2026
These Terms of Service (“Terms”) govern your participation in the WordPress VIP Certification Program (the “Program”) including the Advanced Professional WordPress Developer Certification Exam offered as part of the Program (“Exam”).
The Exam assesses your ability to build, manage, and optimize WordPress applications at a professional level. If you pass the Exam, you will receive an Advanced Professional WordPress Developer Certification (“Certification”) which is valid for three years from the date of issue.
Please read these Terms carefully before accessing the Exam. By accessing the Exam, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access the Exam.
1. Who’s Who
“You” means the individual taking the exam and participating in the Program.
“We,” “us,” “WPVIP,” and “WordPress VIP” all mean WPVIP Inc.
2. Exam Terms and Conditions
a. Confidential Information
The content of the Exam, including questions, answers, or any communication, oral or written, regarding or related to the Exam is WPVIP’s confidential information. You will not disclose or transmit such confidential information to, or share it in any format with, any other person. You may use Exam content only for the purpose of taking the Exam to demonstrate your knowledge and skill in the content area assessed by the Exam for the purposes of the beta test. You may not use Exam content for any other purpose, including publishing, copying, selling, posting, downloading or transmitting any Exam content, in whole or in part, by any means for any purpose.
b. Registration
Online Exams
The Exam is delivered online through a third-party platform called Webassessor. Webassessor is owned by Kryterion. To register for the Exam you will need to create an account with Webassessor as per the following steps:
- Create a “new exam test takers” account by clicking here:
- https://www.webassessor.com/automattic
- Log into your newly created account
- Click on “Register for an Exam” and follow the remaining steps to schedule the exam
For more detailed information for how to register, please visit the Kryterion support portal.
c. Exam Accommodations
If you need accommodation for the Exam, please send an email with your request to certifications@automattic.com at least twenty (20) calendar days before Your Exam date to make sure that we can request appropriate modifications of the Exam Environment to the Proctor ahead of the Exam date. We may not be able to accommodate requests received after this deadline. Your request for an accommodation will be shared with Kryterion and you may be contacted by Kryterion regarding your request.
Please do not submit any sensitive or confidential information, including information or details about any specific kind of medical condition, with your request for an accommodation. WPVIP does not require documentary proof of any medical condition.
Appropriate Requests:
✓ “I need to have a medical device present during my exam.”
✓ “It is medically necessary for me to have water during the exam”
✓ “I have a condition that necessitates extra time for an exam”
Non-Appropriate Requests:
✗ “I have diabetes and arthritis that I was diagnosed with by my doctor Jane Doe, MD last January and will need accommodations.”
✗ “I have attached a diagnosed condition by my doctor”
d. Exam Fees
You must pay a fee (“Exam Fee”) to take the Exam. When you register for an Exam, you will be prompted to pay the Exam Fee through the Webassessor platform. In some circumstances, You may be provided a voucher or a coupon for an Exam(s).
For any questions about Exam Fees, please email: certifications@automattic.com.
e. Cancellation, Rescheduling
If you scheduled an online Exam and need to reschedule or cancel your Exam, you will need to do this at least 24 hours prior to Your exam’s scheduled start time.
Please note that 24 hours is not the same as one day. You must reschedule or cancel at least 24 hours prior to the scheduled Exam start time. If you reschedule or cancel less than 24 hours before your scheduled exam start time, you will incur a $50 reschedule/cancellation fee.
If you scheduled a test center Exam and need to reschedule or cancel your Exam, you will need to do this at least 72 hours prior to Your exam’s scheduled start time i.
Please note that 72 hours is not the same as three days. You must reschedule or cancel at least 72 hours prior to the scheduled Exam start time. If you reschedule or cancel less than 72 hours before your scheduled exam start time, you will incur a $65 reschedule/cancellation fee.
You may cancel or reschedule an Exam through the “My Assessments” page of your Webassessor account. To do so, please follow the steps outlined here: https://kryterion.my.site.com/support/s/article/How-to-reschedule-cancel-your-assessment?language=en_US
f. Late Arrivals and No -Shows
If You do not show up to your registered Exam at the scheduled Exam time, You will forfeit your entire Exam Fee or Exam coupon/voucher.
Please try to log in to Your Exam at least 15 minutes before Your Exam time.
3. Retake Policy
If you do not pass the Exam on your initial attempt, you may retake it up to three additional times in a two year period. You must wait at least 14 days from your initial attempt before retaking it. If you don’t pass the second time, you must wait 60 days before you can take it a third time. If you don’t pass the third time, you must wait 365 days before taking it a fourth time.
You must retake and pass the Exam again to renew your Certification once it expires. You may retake the Exam beginning 60 days before the expiration of your Certification. You may not retake it any sooner than that.
You must pay the Exam Fee each time you take the Exam.
4. Prohibited Behavior
a. You must not:
i. Provide false identification
ii. Provide invalid payment
iii. Provide or accept improper Exam assistance
iv. Copy Exam content in any format
v. Remove Exam content or materials in any format from a testing center
vi. Share Exam content in any format (including content that you memorize) with anyone else, including through online posts, discussion groups, forums, chat rooms, or blogs
vii. Use or access any unauthorized Exam content shared by someone else, including content that you find online, in discussion groups, forums, chat rooms, or blogs
viii. Engage in harassing, threatening, or physically or verbally abusive behavior towards Exam facilitators, proctors, other Program or support staff, or other examinees or Program participants
ix. Allow unauthorized software to run during an Exam that is an indication of proxy test-taking, or use or run any software or hardware during the Exam that compromises the integrity of the Exam
x. Use any artificial intelligence software, program or application in any way during the Exam
xi. Otherwise violate these Terms
b. During an Exam, you may not:
i. Read Exam content out loud
ii. Take notes of any kind
iii. Intentionally disrupt other examinees
iv. Talk to or communicate with anyone who is not the Exam facilitator or proctor
v. Use any Exam aid, including books, paper, writing instruments or phones
vi. Leave the view of the camera (for online proctoring)
The acts listed in this Section 4 are “Prohibited Behaviors”.
5. Online Proctoring Invalidation
If you take an Exam involving online proctoring, Kryterion may suspend the Exam or invalidate the Exam results if:
a. Your video quality interferes with effective proctoring, including loss of video or poor resolution
b. Your audio quality interferes with effective proctoring, including loss of audio, poor audio, or excessive background noise
c. An unauthorized person is present in the secure Exam area
d. You use an unauthorized test aid, such as a prohibited keystroke or series of keystrokes (print screen, copy, paste, etc.)
e. Unauthorized software or hardware is detected on your computer
6. Data Forensics
Data forensics uses statistical methods to analyze digital data to detect anomalies. Kryterion will use data forensics and other statistical analyses on the Exam. If anomalies or suspicious behavior is detected, the Exam may be suspended, or the results may be invalidated. To protect the security of our processes, we will not disclose specific details about the data forensics, statistical analyses or suspicious activity giving rise to the suspension or invalidation, unless required to do so by applicable law.
7. Violations
If you have engaged in any Prohibited Behavior or your conduct otherwise risks the integrity of the Program, we may, in addition to any other legal remedies: (i) suspend any Exam you are taking, (ii) invalidate the results of any Exam you have taken, (iii) invalidate and revoke any or all of your Certifications, and (iv) suspend or permanently bar you from participating in the Program, including taking or retaking Exams. We will not refund any testing fees if you have engaged in Prohibited Behavior.
8. Governing Law
These terms shall be deemed to have been made in, and shall be construed pursuant to, the laws of the State of California and the United States without regard to conflicts of laws provisions thereof. Any dispute, controversy or claim arising out of or relating to this Agreement will be made exclusively in the state or federal courts located in San Francisco, California, and the parties hereby submit to the jurisdiction and venue of such courts.
9. Privacy
Kryterion collects and processes certain personal information from test takers to administer the Exam and enable participation in the Program. Kryterion’s Privacy Policy explains the types of data it collects and how Kryterion will use that data. By taking the Exam, you consent to Kryterion’s collection and processing of such data in accordance with its Privacy Policy.
10. Use of the Certification
You may use the Certification only to represent that you as an individual are accredited, certified, or credentialed by WordPress VIP as an Advanced Professional WordPress Developer. Corporations, companies, organizations and other entities are not permitted to use Certifications to represent themselves as accredited, certified, or credentialed by WordPress VIP.
11. Disclaimer; Limitation of Liability
You acknowledge that the Exam is provided “as is” and without any warranties of any kind. We do not guarantee that the Exam will measure any particular skills or that any certification will be recognized or produce any employment or commercial outcome. To the fullest extent permitted by law, WordPress VIP and its affiliates shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, or for any loss of profits, business, data, or opportunity, arising out of or in connection with the Exam. In all cases, our total aggregate liability arising from or related to the Exam shall not exceed the fee you paid to take the Exam.
12. Eligibility
You must be 18 years of age or older to take the Exam.
You should meet the minimum requirements detailed at https://learn.wpvip.com/certification/.
The Exam is only offered in the English language. Neither translated versions nor translation services will be offered.